IT SERVICES

We are happy to announce that Reflective Design System LL C and is website https://bestrds.com are expanding it services for our customer and new customers that they need professional assistant in these aria: Field Services, Software Services, Integration, Education, Gold Seal® Support Maintenance Solution, Professional Services, Smart Hands, Warranty and Depot Services, Network Operation Center (NOC), Rigger Services, Miscellaneous Services. We will post in detail what we can offer your business under these services categories.

Under Field services we can offer: • Professional Audio-Visual

• Cabling

• Digital Signage

• Fleet Services

• Telephony

• Point of Sale

• Onsite Installation and Configuration

• Wireless Networking

• Wireless Site Surveys

• Physical Security

• Digital Signage

• Data Center Transformation.

These professional services have SKU number associated with a cost. Your company can email us at reflectivedesignsystem@msn.com requesting services in any of these subcategories. We will call your company to get more detail and will email you with the invoice, ones the invoice paid we will dispatch the service team for your location after we notify you when we are going to perform the service that you order.

Under the Field of Software Services, we Can offer These Professional Services:

• Consultation

• Assessment

• Implementation

• Migration

• Health Check

• Cloud

• Helpdesk

• Disaster Recovery

Under the Field of Integration Services, we Can offer These Professional Services:

• Hardware Integration

• Imaging/Software Install

• Asset Tagging/UID

• Bundling/Kitting

• Server/Rack Builds

• Laser Etching

• Phone Provisioning (Firmware, URL)

• Importer and Exporter of Record as a

Service (160+ Country Reach)

• Staging and Integration (Router, Switch)

• Inventory Management

• Project Management (Large Deployments)

• Box and Shipping Labels

• Testing and Burn-in Services

• Raid, BIOS & Firmware Updates

• Printer Configs/Load IP/MAC Address

• Overpacking and Green Packaging

• White Glove Services and Virtual Reality

Kits

• ISO 9001 Certified

Under the Field of Education Services, we Can offer These Professional Services:

• Public and Private Trainings

• Onsite or Virtual Classes

• Access to:

ºº Vendor and IT Certification Training

ºº Business Skills Training

• Training for:

ºº ForeScout

ºº Check Point

ºº Palo Alto Networks

ºº Google

ºº Red Hat

ºº Microsoft

ºº Avaya

ºº SAP

ºº Apple

ºº VMWare

ºº Cisco

ºº Oracle

ºº Professional Development

ºº Plus Many More

Under the Field of Gold Seal® Support Maintenance Solution Services, we Can offer These Professional Services:

• Product Maintenance Package

• Nationwide Support

• 24/7 Technical Support

• Embedded Vendor Support

• Hardware Replacement Coordination

• White-Labeled

• Available for:

ºº Avaya, IP Office

ºº Polycom

ºº Palo Alto Networks

ºº Ribbon Communications (Sonus)

Under the Field ofProfessional Services, we Can offer These Professional Services:

• Remote Deployment

• Implementation

• Adoption Services and Consultancy

• Health Check and Configuration Audits

• Migrations and Updates

• Project Management

• Staff Augmentation

Under the Field of Smart Hand, we Can offer These Professional Services:

• Asset Tagging

• Software Deployment and configuration

• Unpacking Hardware

• Trash Disposal

• Installation and Configuration

Under the Field of Warranty and Depot Services, we Can offer These Professional Services:

• Chromebooks and Tablets

• ProAV Products

• Desktops/Notebooks

• Printers

Under the Field of Network Operation Center (NOC), we Can offer These Professional Services:

• 24x7 Remote Monitoring and Alerting

• Remote Remediation

• Patch Management

• Help Desk Support

• Reporting

• Product and AV updates

Under the Field ofRigger Services, we Can offer These Professional Services:

• Xerox A3 and A4

• Epson T Series Wide Format

• HP Wide Format

• Contex Wide Format Scanners

• Assembly

• Configuration

• Last Mile Delivery

• Inside Delivery

• Testing

• Training

Under the Field of Miscellaneous Services, we Can offer These Professional Services:

• Recycling

• Asset Buyback

• Data Destruction

MANAGED NOC SERVICES

7x24 NOC Monitoring and

Management

Problem Management

Software Release/Patch

Management

Carrier/ISP Escalation

& Management

Change Management

On-Site Dispatch/Tracking

REFLECTIVE DESIGN SYSTEM LLCoffers a full suite of monitoring and management NOC services

for our customers and new who want to complement existing IT infrastructure by providing ongoing managed services to you.

Our managed NOC services are designed for a broad range of on-premise, cloud based,

and hybrid IT infrastructures with multiple service options that extend your

capabilities. You no longer need to worry about maintaining staffing levels,

subject matter experts, and the accompanying personnel management that goes with

it. Our NOC services can utilize a wide array of RMM tools for a high degree of flexibility

and minimum disruption to your environment.

Reflective Design System LLC, NOC services offers 7x24 monitoring, problem management with root cause analysis, software release and patch management, change management, carrier/ISP

management, and on-site dispatch. Email us with your concern and we will be happy to help.

You choose the managed NOC service packages that meets your needs, and

Requirements.

Our Managed Security Service experts are available to analyze your

security requirements, optimize your existing security solutions, and

manage and monitor for compliance, from single end points to complete security coverage.

Managed Security Service fit into three categories of cyber security:

Professional Services

• Security Strategy Analysis

• Security Assessments

• Vulnerability Assessments

• Penetration Testing/Certified

Ethical Hacking

• Incident Response and

Remediation

• Compliance Readiness

Tool Services

• Security Analysis

• Vulnerability Scanning

• Penetration Testing

• Compliance Tracking

• Security Dashboards and Reports

• Social Engineering Testing

• Security Information Event Management

Managed Services

• Firewall, Security Appliance and Network Management

• Software Patch Management

• Continuous Vulnerability Assessments

• Log File Analysis and Storage

• SIEM/SOC Management

• VPN Management

• Video Surveillance Management

• Virtual Chief Security Officer (VCISO) Management

• Log Analysis

• Forensics

• Third-Party Source Code

Review

• Social Engineering

and Training

• PCI Compliance

• Data Destruction.

For more information about our MSS, contact us at reflectivedesignsystem@msn.com.

24/7 support.

REMOTE DELIVERABLE SERVICES

PROFESSIONAL/FIELD SERVICES:

During this time, we can provide remote staff augmentation for technical and nontechnical

resources. Anything from a DBA/highly certified engineer to a receptionist.

This is big news!

Consulting blocks of hours for Adhoc work.

We also have staff and 3rd party partners that can remotely deliver Professional.

MOBILE/REMOTE WORKER DEPLOYMENT SERVICES:

Security Remote Log In

Remote Desktop setup and testing

PC/Laptop setup

Remote router/WLAN setup

Remote Problem & Patch Management for firewalls, switches, router, servers,

workstations, wireless/APs

Remote SIEM/SOC Management for firewalls, switches, servers, workstations/end point

devices

Firewall implementation.

VIRTUAL TRAINING & CERTIFICATIONS

All Training services that we deliver today and with us

3rd party partners can be delivered in a live remote

virtual Instructor led class. Students work real time

with instructors and labs without having

to leave their home.

MANAGED SERVICES

We also offer Startup installation assistance with our Gold Seal Support Services. All you

have to do is purchase the Gold Seal Support option as you maintenance. We can do this

for Poly, Ribbon, Palo Alto, and Avaya.

Other Managed Services include:

NOC services – device management

SOC services – security information management

End Point Protection / MDR

Help Desk services – end user support

Patching Services

VPM Management services

Vulnerability assessment and management services.

SOFTWARE SERVICES:

Software services that we deliver today can be done in a remote setting. Services Include:

Google:

Google G suite

Migration services, provisioning, training and support

Chrome

White glove services

Browser deployment services and end-user training.

Microsoft:

Migration Services

Microsoft Modern Workplace services

Microsoft Intune/Autopilot and SCCM

Teams Setup and Training

SharePoint

Microsoft Dynamics 365

Cloud Services:

AWS

Azure

GCP

Cloud Consulting, Assessments, and Migrations.

Other SW/Cloud:

Application Development/Modernization

Web Design/Custom Web Development

AI and Machine Learning.

SELECT SOFTWARE SERVICES

Reflective Design System LLC Field Services isn’t just for physical installations. We also offer a broad variety of software services. Here are just a few of our offerings and how you can leverage them to grow your business.

Puppet Software

Puppet spans hybrid environments to automate infrastructure and application workflows ongoing management. Four key areas for Puppet include continuous delivery, continuous compliance, incident remediation, and configuration management.

With over 6,000 modules available from Puppet, you can leverage theses blocks to automate everything from DNS and NTP, Apache Web Servers, AWS, Docker Containers, and more.

X Medius

X Medius (XM) allows companies to build a seamless IT environment and safely exchange vital and confidential information.

XM Fax and Send Secure allow the secure exchange of files, and XM Connect and Team Q allow secure unified communication.

X Medius solutions address a wide spectrum of markets, including healthcare, government, education, finance, legal, and hospitality.

CRITICALSTART

CRITICALSTART provides managed detection and response, with a SOC 2 Type II Compliance Certification, as well as managed security services and readiness assessments using their own Defendable Network framework. They also have an internal team dedicated to searching for, and fixing, new threats called Section 8 and provide award-winning managed detection and response services.

Reflexion Networks

Reflexion’s range of easy-to-use cloud email security services ensure our customers meet regulatory compliance with services covering anti-spam and virus protection, encryption, archiving, and business continuity. With Sophos Home, Reflexion provides business-grade cybersecurity for home users, including viruses, malware, exploits, and ransomware. With a central management tool, we can offer endpoint protection, managed services, email security, server security, network protection, and cloud protection from one central location with a single interface.

Crossvale

Crossvale provides expertise with Open shift, 3scale, Decision Manager, Open stack, J boss Fuse, and Fuse Service Works, making them a trusted solution provider for these Red Hat platforms. Whether you need help with the integration and process improvement for your current platforms, or you don’t know where to begin, Crossvale can help. They provide workshops and Puppet Software

Puppet spans hybrid environments to automate infrastructure and application workflows ongoing management. Four key

areas for Puppet include continuous delivery, continuous compliance, incident remediation, and configuration management.

With over 6,000 modules available from Puppet, you can leverage theses blocks to automate everything from DNS and NTP,

Apache Web Servers, AWS, Docker Containers, and more.

XMedius

XMedius (XM) allows companies to build a seamless IT environment and safely exchange vital and confidential information.

XM Fax and SendSecure allow the secure exchange of files, and XMConnect and TeamQ allow secure unified communication.

XMedius solutions address a wide spectrum of markets, including healthcare, government, education, finance, legal, and hospitality.

CRITICALSTART

CRITICALSTART provides managed detection and response, with a SOC 2 Type II Compliance Certification, as well as

managed security services and readiness assessments using their own Defendable Network framework. They also have

an internal team dedicated to searching for, and fixing, new threats called Section8 and provide award-winning managed

detection and response services.

Reflexion Networks

Reflexion’s range of easy-to-use cloud email security services ensure your customers meet regulatory compliance with

services covering anti-spam and virus protection, encryption, archiving, and business continuity. With Sophos Home,

Reflexion provides business-grade cybersecurity for home users, including viruses, malware, exploits, and ransomware. With

a central management tool, you can offer endpoint protection, managed services, email security, server security, network

protection, and cloud protection from one central location with a single interface.

Crossvale